PRIVACY POLICY

1. Introduction

LB Multi Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Information You Provide:

• Contact information (name, email, phone, business name)
• Financial information (tax returns, financial statements, payroll records)
• Communication records (emails, messages, consultation notes)
• Payment information (billing address, payment method)

Information Collected Automatically:

• Website usage data (pages visited, time spent, links clicked)
• Device information (browser type, operating system)
• IP address and location information
• Cookies and tracking technologies

3. How We Use Your Information

We use information to:

• Deliver services
• Communicate with you regarding services and updates
• Process payments and manage billing
• Maintain financial records and compliance documentation
• Improve our website and services
• Comply with legal and regulatory obligations
• Protect against fraud and maintain security

4. Legal Basis for Processing

We process information based on:

• Your consent to provide services
• Contractual necessity to fulfill agreements
• Legal obligations
• Legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your information. We may share information with:

• Service providers assisting in service delivery
• Legal authorities when required by law
• Other professionals with your consent for service purposes

6. Data Security

We implement industry-standard security measures including encrypted transmission and storage, secure access controls, and restricted access to sensitive information. No system is completely secure.

7. Data Retention

We retain information as long as necessary to provide services, comply with legal requirements, resolve disputes, and support business operations. Retention periods vary by information type and legal requirement.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or port your information. Contact us to exercise these rights.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

12. California Privacy Rights

California residents have specific privacy rights under the CCPA. Contact us to exercise these rights.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use constitutes acceptance of changes.